contact · jetorbit
Contact Jetorbit
Our team is here to help, from technical problems and billing to choosing the right plan. Pick the channel that fits what you need.
ticket, chat & email 24 hoursphone monday to friday, 09:00 to 16:00 wib
- technical support
Support Ticket
Problems with hosting, domains, Cloud VPS or email. Tickets are logged in the Client Area, where you can follow their progress.jto.us/bantuanOpen a Ticket → - products & orders
WhatsApp
Ask about products, promos or which plan to pick. The fastest way to talk to our team.jto.us/wajethomeChat on WhatsApp → - technical email
Email Support
Technical help by email, suited to reports that need attachments or a longer explanation.[email protected]Send an Email → - billing
Email Billing
Questions about bills, invoices and payments for Jetorbit services.[email protected]Send an Email → - office phone
Phone
Call our office during business hours: Monday to Friday, 09:00 to 16:00 WIB.0274-5011458Call →
// 01 · what do you need?
Use the right channel
A question sent to the matching channel goes straight to the right team, so it gets answered sooner.
- Website, server or email problemsSupport ticket →
- Moving hosting to Jetorbit (free migration)Support ticket →
- Bills, invoices or payments[email protected] →
- Manual transfer confirmationConfirmation form →
- Product questions, promos or choosing a planWhatsApp →
- Quotes for businesses or institutionsQuote form →
- Manage services, renew or upgrade a planClient Area →
// 02 · office
The Jetorbit office in Yogyakarta
- company
- PT Jetorbit Teknologi Indonesia
- address
- Jln Godean KM 4,5. Ruko Godean Permai KAV 3, Sleman, DI Yogyakarta, Indonesia
- office hours
- Monday to Friday, 09:00 to 16:00 WIB
- phone
- 0274-5011458
Planning a visit? Let us know on WhatsApp first so the right person can meet you.