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payment · jetorbit

Payment & Confirmation Jetorbit

Pay your invoice by bank transfer, e-wallet, credit card, retail outlet, paylater or PayPal. Every method is available right on your invoice page.

Pay in the Client AreaConfirm a Transfer
// transfer-accountauto-confirmation
  • BCA
    account number802 057 0556
    account holderPT Jetorbit

Transfer the exact invoice amount, including the unique digits, so the payment is detected automatically. Read the guide →

auto-confirmation
± 5 minutes
service activation
1–30 minutes
payment methods
15 options
manual transfer checks
05:00–21:00 WIB
// 01 · payment methods

Choose the easiest way to pay

Every method is available on the invoice page in the Client Area. The instructions and the amount to pay follow the method you choose.

  • bank transfer

    Local Banks

    Transfer by ATM, mobile banking, internet banking or a cash deposit at the bank.

    • BCA
    • Mandiri
    • BNI
    • CIMB Niaga
    • Maybank
    • Permata Bank
  • e-wallet

    Digital Wallets

    Pay straight from the e-wallet app on your phone.

    • GoPay
    • OVO
  • credit card

    Credit Card

    Processed by the Midtrans payment gateway. Your card details are never stored on Jetorbit systems.

    • Visa
    • Mastercard
  • retail

    Retail Outlets

    Pay in cash at the counter of the nearest outlet, no bank account needed.

    • Alfamart
    • Pos Indonesia
    • Pegadaian
  • paylater

    Paylater

    Pay later or split the bill into installments through Indodana.

    • Indodana
  • international

    PayPal

    Pay with your PayPal account, straight from the Client Area.

    • PayPal
// 02 · how to pay

Four steps to an active service

  1. step 01

    Open the invoice

    Open the invoice from the billing email or in the Client Area. Every payment method is available there.

  2. step 02

    Choose a method

    Choose bank transfer, e-wallet, credit card, a retail outlet, paylater or PayPal.

  3. step 03

    Pay the exact amount

    For bank transfers, pay the exact amount including the unique digits, or add the transfer note as instructed on the invoice.

  4. step 04

    Service goes live

    Once the payment is verified, the service is active within 1–30 minutes. A transfer that was not detected can be confirmed manually.

auto-confirmation

Bank transfers are matched automatically by the unique digits or the transfer note. When they match, your service goes live without a manual confirmation.

Read the Guide
// 03 · manual confirmation

Transferred, but the invoice is still unpaid?

Send your transfer proof through this form so the billing team can match the payment and activate your service.

please note
  • Only transfer to the account holder name listed on this page.
  • Transfers made after 21:00 WIB are checked the next day from 05:00 WIB.
  • An invoice already marked as paid does not need confirming again.
  • Any overpayment, including the unique digits, is credited to your account balance.

Another billing issue? Email [email protected].

// payment-confirmationmanual transfer

Confirmation Form

All fields are required.

Destination Account
As it appears on the account you transferred from
The exact amount you transferred
Shown in the billing email and the Client Area
JPG, PNG, WEBP or PDF, up to 2 MB

Your details and transfer proof are used only to verify the payment. See the Privacy Policy.

// 04 · faq

Questions about payment

The full terms on billing, tax and refunds are in the Terms of Service.

How long until my service is active after I pay?

Bank transfers with auto-confirmation are checked about 5 minutes after the transfer. Once the payment or confirmation is received, the service is activated within 1 to 30 minutes.

I transferred at night. When is the payment checked?

Manual transfers made after 21:00 WIB are checked the next day from 05:00 WIB. For a faster result, transfer the exact invoice amount including the unique digits so auto-confirmation picks it up.

What if I transfer more than the invoice amount?

Any overpayment, including the unique digits, is returned as a balance on your account and can be used for your next invoice. A refund to a bank account for a mistaken transfer applies to amounts of at least Rp100,000, carries a Rp25,000 administration fee, and goes only to an account in the sender’s name.

Do prices include VAT?

It depends on the view you choose. By default, prices on product pages exclude VAT. Choose "with VAT" above the pricing table to see prices after VAT. That switch only changes how prices are displayed. Jetorbit is a registered VAT business (PKP), so every transaction is still charged VAT at the current rate, with the breakdown shown on the invoice.

How do I get a tax invoice (Faktur Pajak)?

Fill in your tax ID (NPWP), company or personal name and address in your Jetorbit account profile before paying, then send a scan or photo of the NPWP to [email protected]. The tax invoice is issued within 2 weeks of the payment being received, and only for transactions in the current month.

Is it safe to pay by credit card?

Credit card payments are processed by the Midtrans payment gateway. Your card details are never stored on Jetorbit systems, and every transaction is secured with SSL encryption.

What happens if I pay late?

There is no late fee for hosting, but hosting and Cloud VPS services are suspended automatically 1 day after the due date and terminated 30 days after the due date. Cloud JetVM and Dedicated Server can be terminated if no payment has arrived 5 days after the due date.

When is the renewal invoice sent?

The renewal invoice is sent 15 days before the due date, followed by email and SMS reminders 3 days before and 1, 3 and 5 days after the due date. Make sure the email address and phone number on your account are still active.